4KPRIME Refund Policy

No refund window was provided in the source materials. This page states a clear process and placeholders so the site stays honest. Replace the bracketed policy before taking paid orders.

Last updated: 19 August 2026

24-hour trial

The free trial exists so you can test 4KPrime on your device before paying. Use it. Ask a technician to install if you are unsure.

Paid subscriptions

Refund eligibility: [REFUND_WINDOW_AND_CONDITIONS — e.g. none after activation / 48 hours if service cannot be delivered].

How to request: message WhatsApp support or email contact@4kprime.com with your order reference. We may ask for device details to attempt a fix first.

When refunds typically do not apply

• Change of mind after a successful trial and activation, unless required by law.
• Issues caused solely by your internet connection, VPN, or unsupported hardware — we will still try to help.
• Account sharing beyond the purchased connections.

Chargebacks

Contact us before disputing a payment so we can restore service or process an approved refund. See also Terms of Service.